The Challenge:
One evening, a Huntsville homeowner noticed water pooling in the corner of their basement. At first, they thought it might be runoff from recent rain — but as the water continued to spread and the damp smell worsened, they realized it was something more serious. Concerned about potential water damage and mold, they reached out to B&C Plumbing through our emergency line.

Our Response:
Within 45 minutes, our on-call technician arrived fully equipped with diagnostic tools. After quickly assessing the affected area, we deployed our TVI line camera inspection system to look inside the basement’s plumbing and drainage lines. The high-resolution camera revealed a heavily corroded and partially cracked drainage pipe behind the basement wall. The damage had been developing over time, eventually leading to a slow but steady leak.

The Solution:
Our team immediately shut off the water supply to prevent further flooding and carefully opened the wall to access the damaged pipe. We removed the corroded section and replaced it with new, code-compliant PVC piping, ensuring a long-lasting, watertight seal. We then tested the entire line to confirm proper water flow and zero leakage.

Before leaving, we also helped the homeowner dry the affected area, recommended a local restoration company for minor drywall repairs, and provided guidance on preventing similar issues in the future.

The Result:
Thanks to our fast response and advanced equipment, we were able to diagnose and repair the problem within a few hours — preventing what could have become thousands of dollars in structural and mold damage. The homeowner was thrilled with our professionalism, communication, and efficiency.

Key Services Provided:

  • Emergency plumbing response

  • TVI line camera inspection

  • Pipe replacement and leak repair

  • Water damage prevention guidance

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